Help Center

FAQ

Frequently asked questions about tournaments, trainings, ratings, and your account.

GETTING STARTED

How do I create an account?

Is PadelApp free to use?

Can I use PadelApp on my phone?

TOURNAMENTS

How do I join a tournament?

What are the different tournament formats?

What is a waiting list?

How do I leave a tournament?

When and how are rating points awarded?

What do the tournament status badges mean?

What skill levels are used?

TRAININGS

How do I join a training session?

Who runs the training sessions?

Is there a cost for trainings?

Can I see upcoming sessions in advance?

RATINGS & LEADERBOARD

How is my rating calculated?

Why am I not showing on the leaderboard?

Can I filter the leaderboard by club or organizer?

Where can I see my full points history?

ACCOUNT & PROFILE

How do I update my name or skill level?

Can I link my Google and Facebook accounts?

How do I delete my account?

Still have questions?

Reach out to your organizer or club manager directly.